Team Lead - VKYC| Thane
On-site · Thāne, Maharashtra, India
Thāne, Maharashtra, IndiaOn-siteFull TimeMid LevelNot SpecifiedBanking ServicesUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Banking Services
Job Summary
In this role, you will lead a team in adhering to KYC guidelines while driving productivity and ensuring compliance. You will be responsible for auditing VKYC calls, training, and coaching team members. Your focus will include identifying critical issues to bring to senior management and implementing continuous process improvement initiatives to strengthen performance.
Required Qualifications
- Must have handled teams in the past
- Adhere to KYC guidelines
- Drive productivity ensuring compliance guidelines
- Involved in auditing VKYC calls
- Ability to train and coach the team
- Identify and highlight critical issues to senior management
- Involved in continuous process improvement
- Coach and motivate VKYC officers
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