Team Lead
$41,600–$41,600 year
On-site · El Dorado Hills, California, United States
Job Summary
Team Lead on-site at El Dorado Hills hospital: leads frontline hospital operations each shift, coordinates workflow, supports teammates in real time, ensures smooth patient care and client experience, and escalates to Hospital Manager/Administrator as needed. Role sits between teammate and manager, not a people manager, and includes training and coaching responsibilities, ensuring staffing, workflow balance, and operational execution with a focus on professionalism, teamwork, and accountability. Clinical decision-making remains with the attending DVM.
Required Qualifications
- Minimum 2 years of experience in a veterinary hospital or healthcare environment
- Demonstrated strength and advanced proficiency within their functional area (clinical support, client service, or hospital operations workflow)
- Proven ability to teach workflows and skills to others
- Strong verbal and written communication skills
- Strong organizational skills and ability to prioritize in a fast-paced environment
- Proficiency or willingness to learn VetnCare systems, such as Pulse and Google Suite
- Consistent, reliable, and accountable every shift
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