Team Lead

Team Lead role in Roots retail store overseeing in-store operations and coaching sales associates. Key responsibilities include leading a sales team, POS management and daily banking procedures, generating timely reports, maintaining organization, resolving problems, upholding exceptional customer experience, collaborating with management, onboarding and training new associates, coaching on customer service fundamentals, delegating tasks for efficient store operations, providing performance feedback, ensuring breaks and compliance with store policies, and performing opening/closing and inventory duties. Strong emphasis on leadership, brand knowledge, and contributing to productivity and store performance, with availability for varied weekend and holiday shifts.