Team Lead
On-site · Burlington, Ontario, Canada
Job Summary
Team Lead role in Roots retail environment focused on delivering exceptional customer service and building relationships. Responsibilities include performing POS transactions, merchandising tasks, maintaining store standards, replenishment, price markdowns, fitting room upkeep, and ensuring store visuals meet company standards. Candidates should have retail apparel experience, strong presentation and relationship-building skills, and the ability to drive customer loyalty while adhering to loss-prevention policies.
Required Qualifications
- Retail experience preferably in apparel
- Demonstrated ability to develop relationships with customers
- Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation
- Self-starter and uses good judgment in all situations
- Excellent presentation skills in a retail environment
- Upbeat, optimistic, passionate and friendly
- Ability to understand the needs of the customer
- Ability to build buy-in to an idea, a decision, an action, a product, or a service
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