Team Lead
$35,360–$39,520 year
On-siteGloucester, Massachusetts, United States or Rockport, Massachusetts, United States
Job Summary
Team Lead responsible for store operations and customer service in the absence of store leadership. Oversees store team tasks, trains staff, and ensures safety, security, inventory accuracy, receiving of merchandise, and cash handling. Drives sales and productivity goals, maintains merchandising standards (end-caps, displays), and collaborates with management to increase store traffic. Resolves customer complaints promptly and maintains high standards of service while supporting management in weekly tasks and meetings.
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