Team Lead
$31,200–$43,680 year
On-siteSparks, Nevada, United States
Job Summary
Execute restaurant operations in conjunction with the Restaurant Manager, ensuring brand image, cleanliness, and maintenance while adhering to all policies and regulatory requirements. Deliver excellent guest service and food quality by responding to guest questions and complaints, escalating concerns promptly, and maintaining a positive work environment. Train employees and internal candidates for Shift Lead positions, analyze operational and financial performance using management tools, and monitor costs against budget goals. Identify trends to drive long-term sales growth and continuous improvement initiatives. Complete Shift Lead training and maintain compliance with state and federal labor laws.
Required Qualifications
- High school diploma or equivalent
- At least 18 years old
- 6+ months of restaurant operations experience
- Must complete Shift Lead training classes
- ServSafe certified (in certain states)
- Ability to communicate in English
- Spanish comprehension (helpful)
- Fundamental reading skills
- Fundamental writing skills
- Fundamental math skills
- Computer/POS skills
- Access to adequate transportation
- Ability to reach, bend, stoop, climb, and/or lift up to 50 pounds
- Ability to operate/access equipment at standard heights while walking or standing during entire shift
- Willingness to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours
- Ability to work weekends and holidays
Desired Qualifications
- Positive attitude
- Hospitality to guest and teammates
- Excellent operational performance
- Born leader
- Burrito-loving
- High performer
- Ability to influence guest-centric culture
- Ability to consistently deliver excellent guest service and food quality
- Ability to ensure compliance with policies, procedures, and regulatory requirements
- Ability to drive profitable sales growth
- Ability to identify and train internal candidates for Shift Lead positions
- Ability to analyze restaurant operational and financial performance
- Ability to identify trends and assist actions for improvement
- Ability to monitor costs and adherence to budget and restaurant goals
- Organization
- Customer Focus
- Dealing with Ambiguity
- Functional/Technical Skills
- Learning on the Fly
- Listening
- Problem Solving
- Time Management
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