Team Lead
On-site · Raleigh, North Carolina, United States
Job Summary
Team Lead role at Protolabs focusing on managing production workflow during shifts, coordinating with Seniors to delegate tasks, tracking quality metrics (send-backs, rebuilds, customer complaints), ensuring compliance with quality and process procedures, maintaining training records in Learn and M-Files, coordinating team tasks and end-of-day duties, liaising with other departments to ensure smooth workflow, assisting with staffing and hiring, and driving continuous improvement initiatives. Requires strong leadership, attention to detail, safety awareness, effective communication, and ability to coach others; High School Diploma or equivalent and at least 2 years in Protolabs additive manufacturing production.
Required Qualifications
- High School Diploma or equivalent
- Minimum 2 years of experience in a Protolabs additive manufacturing production department
- Demonstrated Leadership ability
- Demonstrated ability to identify scheduling constraints and effectively communicate with Production Management team in order to minimize lead time of large production runs
- Strong attention to detail
- Able to work safely with sharp tools/objects including hobby knives, utility knives, files, abrasives, rotary tools, general cutters and more
- Excellent communication and collaboration skills
- Ability to effectively teach, train, and coach others
- Able to read and write in English fluently and do basic arithmetic
- Proficient use of a computer and experience with Windows software
- Strong analytical, organizational and planning skills
- Must be able to effectively follow and give directions
- Must have the ability to make precisely coordinated movements of the fingers of both hands to grasp, manipulate and work on small objects
- Excellent punctuality
- Wear all required PPE (gloves, lab coats, etc.)
- Bonus points for 6+ months of experience in a Senior role within production
Additional Requirements
- US Citizenship or Lawful Permanent Residency (Green Card) or refugee/asylee status per ITAR compliance
- Temporary visas (e.g., E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire
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