Team Lead
On-siteHudson, Wisconsin, United States
Job Summary
Assist in training and developing staff while overseeing member service to ensure positive experiences. Manage front desk operations including answering calls, processing check-ins and cancellations, and providing gym tours. Support team member management and the Club Manager with backup, inventory tracking, and marketing promotion coordination. Maintain adherence to company policies, ensure gym cleanliness, and help create a positive club image. Requires strong customer service, communication, and leadership skills. Full-time non-exempt role with free uniforms, paid time off, and a flexible schedule.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
- Must be able to lift to 50 lbs. less than 30% of the time
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
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