Team Lead

Assist in training and developing staff while overseeing member service to ensure positive experiences. Manage front desk operations including answering calls, processing check-ins and cancellations, and providing gym tours to potential members. Support team member management and the Club Manager with backup duties, ensuring adherence to policies and maintaining gym cleanliness. Facilitate member service issues and assist with marketing efforts, supply ordering, and inventory tracking. Maintain a positive club image and communicate effectively with team members and the public.