Team Lead
On-site · Coralville, Iowa, United States
Job Summary
The Team Lead is responsible for assisting in the oversight of gym operations, ensuring a positive member experience. Key duties include training and developing staff, managing member service, and conducting front desk tasks such as answering phone calls and handling member check-ins, sign-ups, and cancellations. This role also involves providing gym tours to potential members, managing team member support, maintaining cleanliness, and overseeing marketing efforts. Essential skills include strong customer service, communication, problem-solving abilities, and a good work ethic.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Strong communication skills
- Strong organizational skills
- Leadership skills
- Basic computer proficiency
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