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Planet FitnessPosted 1 month ago

Team Lead

On-siteRosemount, Minnesota, United States

Full TimeSenior LevelLarge

Job Summary

Oversight of gym operations to ensure positive member experience through staff training, member service management, and front desk tasks including phone calls, check-ins, sign-ups, and member tours. Manage team members and provide backup support to the Club Manager while maintaining adherence to company policies and promoting a positive club image. Assist with cleanliness, marketing promotion awareness, supply ordering, inventory tracking, and report management. Requires strong customer service and communication skills; standing and walking 75% of shift with ability to lift 50 lbs.

Required Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency
  • Must be able to lift to 50 lbs. less than 30% of the time
  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift

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