Team Lead
On-siteCoralville, Iowa, United States
Coralville, Iowa, United StatesOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Oversee gym operations to ensure positive member experiences by training staff, managing front desk tasks, and facilitating member service issues. Handle phone calls, member check-ins, sign-ups, and cancellations while providing gym tours to potential members. Support team member management and the Club Manager, maintain cleanliness standards, and manage marketing efforts and inventory. Ensure adherence to all company policies and procedures while helping create a positive club image.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
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