Team Lead
On-siteGrand Forks, North Dakota, United States
Grand Forks, North Dakota, United StatesOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Assist in training and developing staff while overseeing member service to ensure positive experiences. Manage front desk tasks including answering calls, processing check-ins, sign-ups, and cancellations. Facilitate member service issues, provide gym tours, and support the Club Manager with team management. Oversee cleanliness, maintain inventory, track reports, and manage marketing promotions. Ensure adherence to company policies and maintain a positive club image. Full-time role with free membership for self and one family member or friend.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
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