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BNIPosted 2 weeks ago

Team Lead- Pittsburgh

On-sitePittsburgh, Pennsylvania, United States

Full TimeSenior LevelHigh School Or EquivalentMedium

Job Summary

Conduct daily diagnostic imaging coverage including community-based support, transportation assistance, and documentation for Supported Employment and Unlicensed Community Participation Services programs. Coach staff on person-centered practices, manage service activity logs and regulatory compliance within CareLogic, and facilitate interdisciplinary meetings such as Individual Support Plan reviews. Coordinate operational tasks including driver documentation, satisfaction surveys, and Learning and Development tracking while ensuring safety protocols and risk escalation. Requires valid driver's license, CPR/First Aid certification, and ability to travel between office and community settings. Full benefits package includes health, dental, vision, and 401k.

Required Qualifications

  • High school diploma or GED
  • Minimum one to three years of experience supporting individuals with intellectual disabilities, autism, behavioral health needs, or related populations
  • CPR and First Aid certification
  • Valid driver's license
  • Ongoing compliance with all agency and insurer driving eligibility requirements
  • Current vehicle registration
  • Current vehicle inspection
  • Current vehicle insurance coverage
  • Knowledge of person-centered practices and community-based support services for individuals with intellectual disabilities and related needs
  • Ability to support, coach, and guide staff in community-based service environments while reinforcing program expectations and compliance standards
  • Strong interpersonal, communication, and collaboration skills with the ability to build positive relationships with individuals, families, staff, and community partners
  • Ability to maintain accurate documentation, records, and service information within electronic systems, including CareLogic or similar platforms
  • Ability to prioritize tasks, manage competing responsibilities, and support daily program operations in a fast-paced environment
  • Knowledge of confidentiality requirements and ethical standards related to human services and protected information
  • Ability to exercise sound judgment, problem-solving, and decision-making within established program guidelines and under the guidance of leadership
  • Ability to participate effectively in interdisciplinary meetings, assessments, and collaborative planning activities
  • Basic proficiency with computer systems, Microsoft Office applications, electronic documentation systems, and communication tools
  • Ability to sit or stand for extended periods
  • Ability to speak clearly
  • Ability to hear and understand verbal communication
  • Ability to engage effectively in both in-person and virtual meetings
  • Ability to enter and exit vehicles
  • Ability to drive agency vehicles
  • Ability to assist individuals entering and exiting vehicles for community activities
  • Ability to navigate community environments including uneven surfaces, stairs, curbs, and public spaces while supporting individuals safely
  • Ability to lift and carry materials up to 20 lbs
  • Frequent travel between Barber National Institute locations, program sites, or community-based settings
  • Flexibility to support operational needs outside of standard business hours, including evenings or weekends
  • Successful completion of all regulatory and agency-mandated clearances, including criminal background checks, child abuse clearances, and fingerprinting
  • Ongoing compliance with all required clearances, professional development, and certification requirements outlined in applicable laws, regulations, and agency policies
  • Ability to model and reinforce safety practices
  • Ability to ensure staff participate in required safety learning
  • Ability to escalate risks promptly to protect individuals, families, and team members

Desired Qualifications

  • Associate degree in human services, psychology, education, rehabilitation, social services, or a related field
  • Prior experience providing community-based services, staff guidance, service coordination, or program support
  • ACRE certification
  • Experience in community-based or human service settings

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