Team Lead Patient Access (Wednesday 4 PM to 10 PM, Thursday to Saturday 10 AM to 10 PM)

Team Lead, Patient Access role at a US healthcare facility in Austin, TX. Leads patient access activities including registration, billing, scheduling, and serves as a liaison between clinical and administrative areas to ensure smooth patient flow. Responsibilities include providing exceptional customer service, gathering accurate patient information, answering phones, navigating insurance plans, collecting co-pays, entering demographics and medical data, and collaborating with nurses, physicians, and care teams to support timely access to care. Requires high school diploma or GED and ability to pass background checks and vaccination requirements. On-site schedule includes 4 PM–10 PM Wednesdays and 10 AM–10 PM Thursdays–Saturdays; base pay range $20.00–$32.11/hour. The role emphasizes patient experience, revenue cycle support, and collaboration within a healthcare administration environment.