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TeleperformancePosted 28 months ago

Team Lead - Mandarin (Penang)

On-siteGeorge Town, Penang, Malaysia

Full TimeSenior LevelBachelors DegreeEnterprise

Job Summary

Mentor team members on career development and guide high-performing teams through transitions to build scalable problem-solving capabilities. Establish team goals, collaborate on execution strategies, and deliver projects involving quantitative analysis, industry research, and strategy development. Identify actionable insights, suggest recommendations, and advocate for users within the market by partnering with global cross-functional teams to develop solutions. Serve as a cross-functional liaison while driving deeper, more scalable solutions through effective communication and strategic thinking.

Required Qualifications

  • Language proficiency in Mandarin and English
  • Minimum 2 years of prior relevant people management experience
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Excellent written and verbal communication skills
  • Passion for ensuring an excellent user experience

Desired Qualifications

  • Bachelor Degree preferred

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