TEAM LEAD
On-siteCypress, Texas, United States
Job Summary
Supervise and coordinate team members to ensure efficient operations during shifts, monitor performance, and provide coaching. Address customer inquiries and resolve complaints promptly, while ensuring compliance with company policies, safety standards, and sanitation regulations. Assist with inventory management, including receiving and stocking supplies, and maintain a clean work environment. Train new employees and support existing staff, collaborate on scheduling, and participate in process improvement initiatives. Requires previous supervisory experience, physical stamina for standing up to 8 hours, and a food handler certification.
Required Qualifications
- Previous experience in a supervisory role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks effectively
- A positive attitude and a commitment to delivering excellent customer service
- Knowledge of sanitation regulations
- Flexibility to work various shifts, holidays and weekends
- Food handler certification
- Ability to stand for extended periods (up to 8 hours)
- Frequent bending, stooping, and reaching to perform tasks such as cleaning and organizing
- Walking throughout the store or facility to oversee operations and assist team members
- Lifting and carrying items up to 25 pounds, such as supplies and inventory
- Manual dexterity to operate equipment, such as cash registers and computers
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