Team Lead, JDE
$130,000–$140,000 year
On-siteMississauga, Ontario, Canada
Job Summary
Lead support and enhancement of non-financial JD Edwards EnterpriseOne applications, managing onshore and offshore functional teams while balancing operational support, projects, and enhancements. Serve as the primary liaison between end-users and IT, monitoring application issues, identifying root causes, and implementing solutions that improve system performance. Streamline business processes across Manufacturing, Procurement, Inventory, and Supply Chain modules by evaluating risks, resource requirements, and dependencies. Guide the team through problem definition, root-cause analysis, and work plan development, while coaching members and facilitating knowledge sharing. Plan and package requirements for initiatives, organize assignments, and communicate regularly with stakeholders to ensure alignment between IT and business plans.
Required Qualifications
- Bachelor's degree in Information Management, Computer Science, Business Administration, or a related field
- 10+ years of functional analyst experience working with JD Edwards EnterpriseOne
- 5+ years of experience managing and leading functional teams
- Strong functional experience with Manufacturing, Procurement, Inventory Management, Shop Floor Management, Supply Chain Planning and Forecasting, and Order-to-Cash modules and processes
- Experience working in a manufacturing environment
- Experience supporting acquisitions, full lifecycle implementations, system integrations, and project management activities
- Previous experience with business process re-engineering or process improvement initiatives involving enterprise information systems
- Proven expertise in designing, configuring, and implementing solutions within the JDE E1 environment
- Strong understanding of current technology trends and experience evaluating and selecting technologies that improve operational efficiency
- Demonstrated leadership, flexibility, and the ability to guide functional team members while partnering with Manufacturing, Procurement, and Supply Chain Planning teams
- Strong relationship-building and stakeholder-management skills, with the ability to understand user feedback and incorporate it into recommendations and requirements
- Excellent verbal and written communication skills, including technical writing, business presentations, user documentation, and training materials
- Ability to translate complex technical concepts into clear language that is meaningful to business stakeholders
- Strong analytical, conceptual, troubleshooting, and problem-solving skills
- Ability to resolve complex issues spanning multiple systems, environments, and business processes
- Exceptional organizational and prioritization skills, with the ability to manage multiple initiatives and competing requirements while meeting deadlines
- Demonstrated accuracy, integrity, accountability, and attention to detail
- Innovative and self-motivated, with a strong commitment to continuous improvement
- Ability to work effectively with diverse stakeholder groups while maintaining a clear understanding of customer and business needs
- Comfortable working in a hands-on, evolving environment that requires a consultative, flexible, and solutions-oriented approach
Desired Qualifications
- Working knowledge of additional JDE E1 modules and integrated enterprise applications is considered an asset
- Experience supporting acquisitions, full lifecycle implementations, system integrations, and project management activities
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