Team Lead Games
On-siteCharlotte, North Carolina, United States
Job Summary
Supervise daily game booth operations by training line employees, explaining game rules, and delivering outstanding customer service. Manage inventory through checks, restocking, and weekly physical counts while ensuring displays and prizes remain well-maintained. Handle transactions, distribute prizes, and resolve guest complaints promptly to maintain a fun, energetic atmosphere. Enforce safety regulations, minor labor laws, and departmental policies, reporting equipment malfunctions or hazards immediately. Assist with booth setup, breakdown, traffic control, and special events during peak times. Perform clerical duties including data entry and communicate between supervisors and operators. Must be capable of operating a microphone and use sales techniques to attract guests.
Required Qualifications
- Energetic and outgoing personality
- Willingness to learn and follow instructions
- Good communication and interpersonal abilities
- Work at multiple locations for long periods of time
- Ability to handle payment terminals and operate a point-of-sale system (training provided)
- Friendly and engaging demeanor
- Ability to work in a fast-paced environment
- Availability to work flexible hours, including weekends and holidays
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