Team Lead (Full time) - RW&CO
$31,200,000–$37,440,000 year
On-siteEdmonton, Alberta, Canada
Job Summary
Support store performance by contributing to sales goals and ensuring alignment with company objectives and key performance indicators. Assist with day-to-day operations, including compliance, loss prevention, opening and closing routines, cash management, report generation, and scheduling. Maintain high standards of merchandising and visual presentation to ensure a clean, consistent environment. Coach and develop the team through ongoing training and constructive feedback to strengthen skills and overall performance. Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects service standards. Promote effective communication with the Store Manager to ensure aligned priorities and timely execution of action plans. Requires 6+ months of leadership experience, proficiency in POS and ERP systems, and flexible availability for evenings, weekends, and holidays.
Required Qualifications
- 6+ months of leadership or supervisory experience in a retail or customer-focused environment
- Ability to motivate, support, and guide a team toward shared goals
- Strong communication and problem-solving skills
- Customer-focused mindset with the ability to create a welcoming and engaging shopping experience
- Excellent organizational and multitasking abilities in a fast-paced environment
- Knowledge of store operations, including scheduling, cash management, merchandising, and inventory flow
- Passion for fashion: good sense of style and solid knowledge of fashion trends
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite
- Flexible availability; able to work evenings, weekends and holidays
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet)
- High school diploma required
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.