Team Lead- EMPI Data Integrity
RemoteCebu City, Central Visayas, Philippines
Job Summary
Lead, coach, and develop a team of EMPI Data Integrity Specialists while managing daily work queues and operational priorities. Oversee the identification, investigation, and resolution of duplicate patient records, overlays, registration discrepancies, and complex identity issues. Serve as the escalation point for high-risk patient identity concerns and drive quality assurance, audit activities, and operational performance monitoring. Develop training programs, SOPs, and workflow documentation while collaborating with Registration, HIM, Clinical Operations, and IT teams. Support system implementations, application upgrades, Epic initiatives, and production validations. Champion continuous improvement efforts focused on patient matching accuracy and data integrity within a fast-growing team delivering innovative healthcare revenue solutions.
Required Qualifications
- Bachelor's degree in a healthcare-related discipline, including: Medical Technology / Medical Laboratory Science Nursing Physical Therapy Occupational Therapy Radiologic Technology Pharmacy Health Information Management Other allied healthcare fields
- 1-2 years of experience working with healthcare registration systems, EMPI platforms, EHRs, or HIM operations
- 1-2 years of leadership, mentoring, coaching, or supervisory experience
- Experience supporting quality assurance, SLA management, and workflow improvement initiatives
- Experience within large healthcare systems or multi-facility organizations
Desired Qualifications
- Enterprise Master Patient Index (EMPI) operations
- Patient identity management and medical record integrity
- Epic EHR
- LexisNexis EMPI solutions
- Healthcare interoperability concepts
- Duplicate, overlay, overlap, and reconciliation processes
- Microsoft Excel, Outlook, and reporting tools
- Working in an evolving healthcare setting
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