Team Lead - Data & Analytics Operations
On-siteChennai, Tamil Nadu, India
Job Summary
Own end-to-end operational support for analytics platforms, dashboards, and reporting solutions, including incident, problem, and change management activities. Drive resolution of production issues through effective troubleshooting and root cause analysis while ensuring adherence to defined SLAs and operational KPIs. Support and actively contribute to the organization's analytics modernization roadmap, including migration initiatives involving Azure Synapse Analytics and Databricks. Maintain operational documentation, SOPs, support playbooks, and knowledge repositories. Requires at least 12–17 years in the analytical space with extensive SAP BW, Qlik, and BODS experience, plus 5+ years as a Lead. Flexible to work from the office all five days a week.
Required Qualifications
- Bachelor's degree or an equivalent combination of education and experience
- At least 12 – 17 years in Analytical space
- Extensive work with SAP BW, Qlik, and BODS
- Good knowledge of SAP Functional modules like SD, MM, PP, FI
- Work with BI tools like PowerBI/Qlik
- At least 5 years' experience as a Lead
- Excellent verbal and written communication skills
- Flexible to work from office all 5 days a week
Desired Qualifications
- Knowledge of Azure Synapse and Databricks
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