Team Lead – Customer Service & Sales
Hybrid · Naperville, Illinois, United States
Job Summary
Team Lead – Customer Service & Sales role focused on managing inbound communications, advising customers on life insurance products, maintaining product expertise, resolving customer pain points, and building lasting relationships. The role offers flexible work arrangements (remote or in-office) with the Illinois team, potential for growth into management, and Zoom interviews. You’ll join AO Globe Life as a customer service and sales professional dedicated to delivering outstanding service and supporting client success within the life insurance industry.
Required Qualifications
- 1-2 years of proven experience in supporting client success
- Excellent written and verbal communication abilities
- Problem solver with a positive, proactive attitude
- Customer-centric mindset with a passion for delivering exceptional service
- Organized with strong time-management and prioritization skills
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