Team Lead
Hybrid · Chennai, Tamil Nadu, India
Job Summary
The Cash Application Team Lead will oversee a team of five Cash Application Specialists, ensuring accurate and efficient daily cash application activities. Responsibilities include leading, mentoring, and reviewing team performance; managing escalations; overseeing daily cash application processes (including write-offs and adjustments); supervising reconciliation with bank statements; acting as first point of escalation; coordinating with internal stakeholders; driving process improvements; and preparing regular reports on activities and metrics. Requires 3+ years in a supervisory role within cash application/accounts receivable, multicurrency experience, EFT/ACH and lockbox expertise, strong Excel and ERP familiarity, and demonstrated leadership in a remote work environment.
Required Qualifications
- Proven experience in cash application, accounts receivable, or a related finance role, with at least 3 years in a supervisory or team lead position
- Advanced proficiency in English, both written and verbal
- Experience working with multicurrency’s (USD, CAD, EUR and GBP)
- Experience working with EFT/ACH, lockbox boxes and credit card payments
- Strong leadership and team management skills with the ability to motivate and develop team members
- Excellent analytical and problem-solving abilities
- Self-motivator who is comfortable thinking outside of the box and learning new systems/processes
- Proficiency in Excel (e.g., Vlookup, Sumif, pivot tables)
- Familiarity with working with larger ERP systems
- Experience in a remote work environment
- US Shift with 2 days work from office and 3 days work from home
- Month End potential requirement to work after 4pm to ensure all cash and receipts are entered and balanced
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