Team Lead, Administration
$93,205–$93,205 year
On-site · Osborne Park, Western Australia, Australia or Kingsley, Western Australia, Australia
Job Summary
Lead and supervise the administration team across multiple locations in Western Australia, ensuring effective service delivery and performance of administration resources. Coach Office Assistants, drive a high-performance culture, facilitate team goal setting and staff reviews, document and maintain processes for best-practice system use, and champion continuous improvement in collaboration with the Operations Support Manager. The role involves managing a mid-sized, distributed team in a health and aged-care context, delivering stakeholder communications, and supporting service delivery across internal and external customers.
Required Qualifications
- Experience leading a small administration team
- Proactive team player with the ability to provide clear direction
- Strong written, verbal and interpersonal communication skills
- Ability to work autonomously and as part of a team
- Time management and organizational skills
- Computer literacy in Microsoft applications and related systems
- Commitment to customer service excellence
- Experience in a regulated industry or environment with adherence to policy and procedures
- Demonstrated leadership abilities to support and manage a small team
- Flexible approach to problem solving and day-to-day operations
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