Team Lead, Administration Services
$90,000–$120,000 year
RemoteUnited States
Job Summary
Lead, coach, and support a team of retirement plan administrators, ensuring high-quality work, productivity, and adherence to compliance deadlines. Oversee all aspects of qualified retirement plan administration and annual compliance for an assigned team, including reviewing and authorizing final quality assurance on census data, financial information, and technical reports. Track workloads, monitor project progress, and serve as the primary escalation point for complex administrative and client service issues. Draft and review non-standard correspondence, conduct annual compliance testing, and assist with Form 5500 preparation while partnering with attorneys, actuaries, and auditors to resolve technical challenges. Identify opportunities to improve operational processes and mentor team members through ongoing coaching and training. Stay current on ERISA, IRS, and Department of Labor regulations through continuing education. This fully remote role within Strongpoint Partners, a Fastest Growing Private Company, offers preference to Pacific time zone candidates.
Required Qualifications
- 8 years of A-to-Z defined contribution retirement plan administration experience within a TPA environment
- Active ASPPA or NIPA professional designation, (QKA, QPA, CPC, APA, APR, or equivalent)
- Minimum 2 years of experience leading, reviewing, and managing the work of other retirement plan administrators
- Demonstrated experience reviewing technical work and maintaining accountability for team deliverables
- Strong knowledge of ERISA, IRS, and Department of Labor regulations governing qualified retirement plans
- Excellent client relationship management and communication skills
- Strong analytical, mathematical, and accounting aptitude
- Proven ability to prioritize competing deadlines while maintaining exceptional attention to detail
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking abilities
- Commitment to delivering high-quality work and continuously improving processes
- Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Word
- Must be able to perform from anywhere within the United States
- Preference for candidates in the Pacific time zone
Desired Qualifications
- Experience administering defined contribution/defined benefit (DC/DB) combination plans
- Experience leading or managing a remote team
- Experience with retirement plan administration platforms such as PensionPro, ASC, Relius, FT Williams, Datair, or similar systems
- Bachelor's degree in Accounting, Finance, Business Administration, Mathematics, or a related field
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