Team Captain Sport & Outdoor
On-siteDedham, Massachusetts, United States
Job Summary
Coach teammates, drive sales performance, and ensure athletes find the right gear by delivering outstanding experiences through expert product knowledge and clear information. Uphold merchandising standards, follow floor sets and signage requirements, and promote company programs like loyalty enrollment. Collaborate with store and area managers to develop 30-60-90 day plans, execute operational initiatives, and adjust schedules based on traffic demands. When acting as sole leader, perform general store oversight including opening/closing procedures, front-end functions, and direct reports supervision. Build a strong team by sourcing, interviewing, hiring, and retaining staff while providing coaching, feedback, and performance management. Adhere to safety, loss prevention, and standard operating procedures.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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