Team Captain Operations - HIRING EVENT
On-siteGrapeville, Pennsylvania, United States
Job Summary
Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience. Coach your team to deliver strong execution across merchandising, pricing, and signage on the sales floor, while supporting inventory, fulfillment, and stockroom processes. Manage priorities and guide your team to deliver operational excellence that directly impacts the athlete experience through accuracy, efficiency, and teamwork. Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate product information. Uphold company merchandising and presentation standards, including floor sets, signage requirements, and inventory replenishment. Promote and lead company programs such as customer loyalty and warranty sales. Together with the Store Manager and Assistant Store Manager, contribute to 30-60-90 day plans to support business priorities, establish working plans for staffing and hiring, and execute adjustments using independent judgment. Adhere to and enforce established policies related to safety, loss prevention, and standard operating procedures. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports. Ensure all teammates are properly trained and provide coaching, feedback, development, and motivation throughout their lifecycle. Hold teammates accountable for compliance with policies and procedures, including termination recommendations.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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