Team Captain Operations - HIRING EVENT
On-siteElm, Pennsylvania, United States
Job Summary
Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience. Coach your team to deliver strong execution across merchandising, pricing, and signage while supporting inventory, fulfillment, and stockroom processes. Manage priorities to guide your team toward operational excellence that directly impacts the athlete experience through accuracy, efficiency, and teamwork. Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate product information. Uphold company merchandising standards, including floor sets, signage, and inventory presentation. Promote company programs such as loyalty initiatives and warranty sales. Collaborate with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans supporting business priorities, staffing, and hiring needs within established budgets. Execute plans using independent judgment to ensure uninterrupted operations while meeting payroll and financial goals. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports. Ensure all teammates are properly trained and provide coaching, feedback, and motivation throughout their lifecycle. Adhere to and enforce policies related to safety, loss prevention, and standard operating procedures.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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