Team Captain Operations - HIRING EVENT
On-siteTurtle Creek, Pennsylvania, United States
Job Summary
Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience. Coach your team to deliver strong execution across merchandising, pricing, and signage on the sales floor while supporting inventory, fulfillment, and stockroom processes. Manage priorities and guide direct reports to deliver operational excellence through accuracy, efficiency, and teamwork. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and replenishment. Collaborate with store and assistant managers to develop 30-60-90 day plans, execute operational initiatives, and adjust schedules based on traffic demands. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring proper training, coaching, and performance management. Enforce safety, loss prevention, and standard operating procedures while holding teammates accountable for compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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