Team Captain Operations - HIRING EVENT
On-siteWilmerding, Pennsylvania, United States
Job Summary
Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience. Coach your team to deliver strong execution in merchandising, pricing, and signage while supporting inventory, fulfillment, and stockroom processes. Manage priorities to guide your team toward operational excellence that directly impacts the athlete experience through accuracy, efficiency, and teamwork. Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate product information. Uphold company merchandising standards and lead programs like customer loyalty enrollment. Collaborate with store managers to develop 30-60-90 day plans for business priorities, staffing, and operational initiatives. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports. Ensure all teammates are properly trained and held accountable for safety, loss prevention, and policy compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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