Team Captain Operations - HIRING EVENT
On-siteWhitney, Pennsylvania, United States
Job Summary
Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience. Coach your team to deliver strong execution in merchandising, pricing, signage, inventory, and fulfillment while managing priorities for operational excellence. Anticipate athlete needs, provide accurate product information, and uphold merchandising standards including floor sets, signage, and replenishment. Collaborate with store and assistant managers to develop 30-60-90 day plans, establish staffing and hiring needs, and execute initiatives within budget. Communicate departmental goals, assign workload based on skill levels, and develop effective schedules to meet traffic demands. Build and lead a strong team by sourcing, interviewing, hiring, onboarding, and retaining direct reports. Provide coaching, feedback, and performance management, including annual reviews and promotional recommendations. Enforce safety, loss prevention, and standard operating procedures while holding teammates accountable for compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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