Team Captain On Field Operations

Lead execution across the sales floor by ensuring strong merchandising, pricing, and an athlete-first shopping experience. Coach teammates, manage priorities, and deliver consistent service while promoting company programs like loyalty enrollment and warranty sales. Collaborate with store and assistant managers to develop 30-60-90 day plans for assigned departments, execute operational initiatives within budget, and adjust strategies based on plan effectiveness. When serving as sole leader, oversee general store operations including opening/closing procedures, front-end functions, and teammate supervision. Communicate departmental goals to direct reports, assign workload based on skill levels, and develop effective schedules to meet traffic demands. Build and lead a strong team by sourcing, interviewing, hiring, and retaining staff, while providing coaching, feedback, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.