Team Captain On Field Operations

Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas. Coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience while acting as Head Coach for store oversight including opening and closing procedures, Front End, and Cash Office functions. Communicate departmental goals and plans to direct reports, assign workload based on skill levels, and develop effective schedules to meet athlete traffic demands. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports, while providing coaching, feedback, and performance management including annual reviews and termination recommendations. Adhere to and enforce established policies related to safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.