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DICK'S Sporting GoodsPosted 1 week ago

Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

On-siteLigonier, Pennsylvania, United States

Full TimeEnterprise

Job Summary

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When acting as sole leader, oversee opening and closing procedures, front end functions, and direct report supervision. Build a strong team by sourcing, interviewing, and retaining staff while providing coaching, performance reviews, and accountability for policy compliance. Adhere to safety, loss prevention, and standard operating procedures.

Required Qualifications

  • High School Diploma or Equivalent
  • 1-3 years of experience
  • Previous retail/customer-facing experience required

Desired Qualifications

  • Previous people leadership experience preferred

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