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DICK'S Sporting GoodsPosted 1 week ago

Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

On-siteElm, Pennsylvania, United States

Full TimeEnterprise

Job Summary

Deliver outstanding athlete experiences by anticipating needs, providing accurate product information, and upholding merchandising standards. Lead the athlete experience through coaching teammates, driving loyalty program engagement, and executing 30-60-90 day plans with store management. Act as Head Coach for general store oversight, including opening/closing procedures, Front End functions, and direct report supervision. Communicate departmental goals, assign workload based on skill levels, and monitor progress against financial targets while developing effective schedules. Build and lead a strong team by sourcing, interviewing, hiring, onboarding, and retaining direct reports. Ensure all teammates are properly trained, receive coaching and feedback, and hold them accountable for safety, loss prevention, and policy compliance.

Required Qualifications

  • High School Diploma or Equivalent
  • 1-3 years of experience
  • Previous retail/customer-facing experience

Desired Qualifications

  • Previous people leadership experience

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