Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. Deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Promote and lead company programs including customer loyalty participation and warranty sales. Collaborate with store managers to develop 30-60-90 day plans supporting business priorities, staffing needs, and merchandising sets within established budgets. Execute operational initiatives, manage opening and closing procedures, and supervise Front End and Cash Office functions. Communicate departmental goals to direct reports, assign workload based on skill levels, and adjust schedules to meet athlete traffic demands. Sourcing, interviewing, hiring, and retaining direct reports while ensuring all teammates receive proper training, coaching, and performance management. Adhere to safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.