Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services while delivering fast, accurate checkout experiences. Anticipate athlete needs, provide knowledgeable product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store management to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When acting as sole leader, oversee general store operations, opening and closing procedures, and direct reports. Communicate departmental goals, assign workload based on skill levels, and monitor progress against financial targets. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring proper training, coaching, and performance management. Adhere to safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.