Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, friendly, and accurate checkout services. Anticipate customer needs, provide knowledgeable product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store and area managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When acting as the sole leader, oversee general store operations, opening and closing procedures, and front-end functions. Communicate departmental goals to direct reports, assign workload based on skill levels, and develop effective schedules to meet traffic demands. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring all teammates receive proper training, coaching, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.