Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing within budget. When acting as sole leader, perform general store oversight including opening/closing procedures, front end functions, and teammate supervision. Communicate departmental goals, assign workload, monitor progress, and pivot strategies to meet traffic demands and financial targets. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring proper training and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.