Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. Deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store and assistant managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing and hiring needs. Communicate departmental goals, assign workload based on skill levels, and monitor progress against financial targets. Build a strong team by sourcing, interviewing, and retaining direct reports while ensuring proper training, coaching, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance. Requires high school diploma, one to three years of retail experience, and previous people leadership experience preferred.