Team Captain Endzone & Loyalty (Front End) - HIRING EVENT
On-siteEast McKeesport, Pennsylvania, United States
Job Summary
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing and hiring needs. Act as Head Coach when sole leader, overseeing opening/closing procedures, direct reports, and performance management including annual reviews and termination recommendations. Enforce safety, loss prevention, and standard operating procedures while ensuring all teammates and athletes are treated with respect.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience
Desired Qualifications
- Previous people leadership experience
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