Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services while delivering fast, friendly, and accurate checkout experiences. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing, hiring, and onboarding needs. Monitor progress against business goals, adjust schedules for traffic demands, and enforce safety, loss prevention, and standard operating procedures. Ensure teammates are properly trained, receive coaching and feedback, and hold them accountable for compliance and performance.