Team Captain Endzone & Loyalty (Front End) - HIRING EVENT
On-siteRuffs Dale, Pennsylvania, United States
Job Summary
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, friendly, and accurate checkout experiences. Anticipate athlete needs, provide product knowledge, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing and hiring needs. Monitor progress against business goals, adjust schedules for traffic demands, and enforce safety and loss prevention policies. Build and lead a strong team through sourcing, interviewing, onboarding, and performance management, ensuring all teammates are trained and held accountable for compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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