Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, friendly, and accurate checkout experiences. Anticipate athlete needs, provide product knowledge, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Promote company programs like loyalty enrollment and warranty sales. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When acting as sole leader, perform general store oversight including opening/closing procedures, front end functions, and direct reports supervision. Communicate departmental goals, assign workload, monitor progress, and pivot plans to meet traffic demands and financial targets. Build a strong team by leading sourcing, interviewing, hiring, onboarding, and retention efforts. Ensure all teammates are trained, coached, and held accountable for compliance with safety, loss prevention, and standard operating procedures.