Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing and hiring needs. Monitor progress against business goals, adjust schedules for traffic demands, and oversee opening/closing procedures when acting as sole leader. Build a strong team by sourcing, interviewing, and retaining direct reports while providing coaching, performance management, and accountability for policy compliance.