Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. Deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Promote and lead company programs including customer loyalty participation, warranty sales, and private label credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans supporting business priorities, operational initiatives, and staffing needs. Execute general store oversight including opening and closing procedures, front end functions, and teammate supervision. Communicate departmental goals, assign workload based on skill levels, and monitor progress against plans to ensure uninterrupted operations and financial goals. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring proper training and performance management. Adhere to and enforce established policies related to safety, loss prevention, and standard operating procedures.