Team Captain Endzone & Loyalty (Front End) - HIRING EVENT

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services to deliver fast, friendly, and accurate checkout experiences. Anticipate athlete needs, provide accurate product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Collaborate with store and assistant managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing and hiring needs. Communicate departmental goals, assign workload, and monitor progress against financial targets while ensuring uninterrupted operations. Build a strong team by sourcing, interviewing, and retaining direct reports; provide coaching, feedback, and performance management including annual reviews and termination recommendations. Enforce safety, loss prevention, and standard operating procedures while holding teammates accountable for compliance.