Team Captain Endzone & Loyalty (Front End) - HIRING EVENT
On-siteSutersville, Pennsylvania, United States
Job Summary
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, provide knowledgeable product information, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When serving as sole leader, oversee opening and closing procedures, front end functions, and direct reports' workload to ensure uninterrupted operations and financial goals. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while providing coaching, performance management, and accountability for policy compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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