Team Captain Endzone & Loyalty (Front End) - HIRING EVENT
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, accurate checkout services. Anticipate customer needs, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within budget. When acting as sole leader, oversee opening and closing procedures, supervise front end functions, and assign workloads to maximize efficiency. Build a strong team by sourcing, interviewing, and retaining direct reports while ensuring proper training and performance management. Adhere to safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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